There are several Benefits of ISO 9000 certification and these impact all aspects of an organization. The most important ones include:
1. Increased credibility from the ISO certification which
increases the organization’s marketability.
2. The rigorous certification process exposes deficiencies
in the organization and when these are addressed, it leads to significant cost
savings in terms of time and money.
3. The certification helps to improve the quality of products
and processes resulting in better/higher customer satisfaction.
4. Management control improves because of all the
documentation and self-assessment involved in the registration process.
5. Communication and interactions between the different
departments in the organization improve creating better team spirit.
6. As organizations move to improve their quality, the risk
of product liability begins to reduce.
Important elements of ISO 9000
1. Management responsibility
2. Quality system
3. Contract review
4. Design control
5. Document and data control
6. Purchasing
7. Control of customer-supplied product
8. Product identification and traceability
9. Process control
10. Inspection and testing
11. Control of inspection, measuring, and test equipment
12. Inspection and test status
13. Control of non-conforming material
14. Corrective and preventive action
15. Handling, storage, packaging, preservation and delivery
16. Control of quality records
17. Internal quality audits
18. Training
19. Servicing
20. Statistical techniques